Privacy Policy
Personal Contact Information
Louz App may collect the following information from users of our
site: first name, last name, street address, area and city, phone and contact
numbers, e-mail address, GPS location (mobile site) (collectively,
“Personally Identifiable Information” or “PII”).
In addition, Louz App may collect information regarding Louz App
account holders’ past Louz App orders, favorite restaurants, customer service
inquiries, service/restaurant reviews and certain social networking preferences
(e.g. pages you “Like” or “Recommend”).
Louz App also uses web analytics software to track and analyze
traffic on the site in connection with Louz App advertising and promotion of Louz
App services. Louz App may publish these statistics or share them with third
parties without including PII.
Non-Personally Identifiable Information (or “Non-PII”)
is aggregated information, demographic information and any other information
that does not reveal your specific identity. We and our third party service
providers may collect Non-PII from you, including your MAC address, your
computer type, screen resolution, OS version, Internet browser and demographic
data, for example your location, gender and date of birth and we may aggregate
PII in a manner such that the end-product does not personally identify you or
any other user of the Site, for example, by using PII to calculate the
percentage of our users who have a particular telephone area code. We and our
third party service providers may also use cookies, pixel tags, web beacons,
and other similar technologies to better serve you with more tailored
information and facilitate your ongoing use of our Site. If you do not want
information collected through the use of cookies, there is a simple procedure
in most browsers that allows you to decline the use of cookies. To learn more
about cookies, please visit http://www.allaboutcookies.org/.
IP Addresses are the Internet Protocol addresses of the
computers that you are using. Your IP Address is automatically assigned to the
computer that you are using by your Internet Service Provider (ISP). This
number is identified and logged automatically in our server log files whenever
users visit the Site, along with the time(s) of such visit(s) and the page(s)
that were visited. Collecting IP Addresses is standard practice on the Internet
and is done automatically by many websites.
Uses of your information
Louz App uses PII to create users’ Louz App accounts, to
communicate with users about Louz App services, to offer users additional
services, promotions and special offers and to charge for purchases made
through Talabat. Users may affirmatively opt-out of receiving promotional
communications from Louz App by visiting www.talabat.com. Personal account page
and providing Louz App with their e-mail address via the opt-out link. Louz App
may also use PII to enforce Louz App terms of use and service.
Louz App uses cookies to remember users on the site and to
enhance users’ experience on the site. For example, when users with Louz App accounts
return to the site, cookies identify those users and allow the site to provide
certain user-specific information such as Louz App login information, choice of
website language and country selection in addition to any other information we
might collect in the future. Louz App does not sell the information it collects
to third parties. Louz App shares collected PII to third-party vendors and
service providers with whom Louz App works to provide application programming
interfaces (“APIs”) and other functions for the site in connection
with the delivery of Louz App services. In addition, Louz App shares users’ Louz
App order content, special order instructions, first and last name, street
address and telephone number with restaurants where users’ orders are placed to
the extent necessary to process those orders. Louz App may also disclose PII to
third parties such as attorneys, collection agencies, tribunals or law
enforcement authorities pursuant to valid requests in connection with alleged
violations of Louz App terms of use and service or other alleged contract
violations, infringement or similar harm to persons or property.
User generated content posted through the site such as
service/restaurant reviews and certain social networking preferences (e.g.
pages you “Like” or “Recommend”) may be viewed by the
general public. Accordingly, Louz App cannot ensure the privacy of any PII
included in such user generated content.
Non-Personally Identifiable Information. Because Non-PII does
not personally identify you, we may use such information for any purpose. In
addition, we reserve the right to share such Non PII, which does not personally
identify you, with our affiliates and with other third parties, for any
purpose. In some instances, we may combine Non-PII with PII (such as combining
your name with your geographical location). If we do combine any Non-PII with
PII, the combined information will be treated by us as PII hereunder as long as
it is so combined.
IP Addresses. We use IP addresses for purposes such as
calculating site usage levels, helping diagnose server problems, and
administering the site. We may also use and disclose IP Addresses for all the
purposes for which we use and disclose PII. Please note that we treat IP
Addresses, server log files and related information as Non-PII, except where we
are required to do otherwise under applicable law.